Our Rab Repairs service is here to help you extend the life of your kit. Once you’ve invested a few seasons making landmark moments with your Rab and Lowe Alpine clothing and equipment, you won’t want it to end – and with our Service Centre on hand to help, it doesn’t have to.
Keen to reduce waste and keep your favourite gear in action for another round of adventure? We offer an expert repair service for all Rab and Lowe Alpine gear. From near invisible baffle replacements and colourful patch-ups, to panel replacements, new zips, straps, or toggles, there’s virtually no rip, tear, or damage our team can’t handle.
Please note the current turnaround time for our repair service is approximately 2 weeks from receipt of your item.
How Rab Repair Works
1. Choose your repair service
Select and purchase the type of repair service you need and we will post a care card and prepaid postage label to you. The care card is for you to add details about the damage and any supporting information.
2. Post your item to us
Package your item securely, with the return postage label and barcode label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your return.
3. Sit back and relax
We’ll get down to the hard work repairing your kit while you plan your next adventure.
4. We post it back
Your fixed up kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.
Have you considered a Second Stitch® repair? Find out more about our lower impact fixes using offcut fabrics.
Once you’ve invested a season or ten creating landmark moments with your Rab clothing and equipment, you won’t want it to end – and with the Rab Service Centre, it doesn’t have to. Staffed by specialist technicians, many of whom worked alongside our founder Rab Carrington, at our original Sheffield premises, there’s virtually no repair we can’t handle. Great kit. Long-term performance. Zero wastage. More adventure. That’s what the Service Centre is all about.
Due to the ongoing pandemic, the Rab Service Centre is temporarily closed.
We aim to reopen on the 9th February, but until then all services are unfortunately suspended. Apologies for any inconvenience caused.