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Softshell and Midlayer Repairs

Expert repairs for Rab softshells and midlayers including, but not limited to, Matrix™ and Vapour-Rise™ technologies.

Please Note

The current turnaround time for our repair service is approximately 3-4 weeks from receipt of your item.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Orders for repairs placed after 1st December may not be returned before our Christmas closure on 22nd December.

Expert repairs for Rab softshells and midlayers including, but not limited to, Matrix™ and Vapour-Rise™ technologies.

Please Note

The current turnaround time for our repair service is approximately 3-4 weeks from receipt of your item.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Orders for repairs placed after 1st December may not be returned before our Christmas closure on 22nd December.

Full Zip Replacement

£30.00
If your zip is no longer attached or not running smoothly, we can replace it with an entirely new zip. We will always use the same YKK® zips as on the original product where possible. 
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Zip Slider Replacement

£10.00
If your zip’s teeth look undamaged yet your zip no longer closes, you may only require a zip slider replacement. If you are unsure, please purchase a full zip replacement and we will credit you the difference if indeed it is only the slider that needs replacing. 
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Cuff Tab Repair

£15.00
If your adjustable cuffs have experienced damage from general wear and tear, we can replace both the cuff tab and the hook and loop patches where necessary. We will colour match the fabric and hook and loop used where possible.  
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Patch Repair

£15.00
A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. We use colour-matched fabric where possible, for a cleaner, lower profile result. Where exact fabric matches are not available, we will use the closest match. Sometimes, especially in the case of older products, it is simply not possible to find the same or a close matching colour to use as a patch. 
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Panel Replacement

£25.00
If your gear has sustained a serious injury greater than 8cm x 6cm, then a full panel repair is the most practical solution. Please note that one panel consists of an area of damaged fabric between the seams and stitch lines. If you have damage across multiple panels, please purchase more than one panel repair. If we can repair it relatively easily (for instance, where panels are adjacent to each other), we will refund you for any time saved on the repair. 
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All gear is covered by the Rab Promise

Rab Promise

If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.

Softshell and Midlayer Repairs £0 Sizing
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Expert repairs for Rab softshells and midlayers including, but not limited to, Matrix™ and Vapour-Rise™ technologies.

Please Note

The current turnaround time for our repair service is approximately 3-4 weeks from receipt of your item.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Orders for repairs placed after 1st December may not be returned before our Christmas closure on 22nd December.

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The Rab Service Centre is here to keep your gear in action, reducing waste and making more memories in the process. Find out if we can help you with a repair now.

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We're committed to becoming a Net Zero business by 2030. We'll reduce all unnecessary carbon emissions from our business operations and will offset any that are left.

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Softshell and Midlayer Repairs Reviews

How Rab Repair Works

1. Choose your repair service

Select and purchase the type of repair service you need and we will post a care card (for you to explain to us what you need washed) and a prepaid postage label to you.

2. Post your item to us

Package your gear securely, with the return label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your item.

3. Sit back and relax

We’ll get down to the hard work repairing your kit while you plan your next adventure.

4. We post it back

Your fixed up kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.