If your zip is no longer attached or not running smoothly, we can replace it with an entirely new zip. We will always use the same YKK® zips as on the original product where possible. 

If your zip’s teeth look undamaged yet your zip no longer closes, you may only require a zip slider replacement. If you are unsure, please purchase a full zip replacement and we will credit you the difference if indeed it is only the slider that needs replacing. 

If your adjustable cuffs have experienced damage from general wear and tear, we can replace both the cuff tab and the hook and loop patches where necessary. We will colour match the fabric and hook and loop used where possible.  

A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. We use colour-matched fabric where possible, for a cleaner, lower profile result. Where exact fabric matches are not available, we will use the closest match. Sometimes, especially in the case of older products, it is simply not possible to find the same or a close matching colour to use as a patch. 

If your gear has sustained a serious injury greater than 8cm x 6cm, then a full panel repair is the most practical solution. Please note that one panel consists of an area of damaged fabric between the seams and stitch lines. If you have damage across multiple panels, please purchase more than one panel repair. If we can repair it relatively easily (for instance, where panels are adjacent to each other), we will refund you for any time saved on the repair.