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Down & Synthetic Clothing Repair

Expert repairs for all Rab goose or duck down gear, or synthetic insulated items.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please note the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

 

Due to the ongoing pandemic, the Rab Service Centre is temporarily closed.


All services are unfortunately suspended. Apologies for any inconvenience caused.

Our current turnaround time for repairs is 1-2 weeks

 

Whether you need a zip replacement or baffle repair, our highly-skilled service team has decades of experience in repairing down and synthetic jackets to the highest standard.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Expert repairs for all Rab goose or duck down gear, or synthetic insulated items.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please note the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

Cuff Tab Repair

£15.00
If your adjustable cuffs have experienced damage from general wear and tear, we can replace both the cuff tab and the hook and loop patches where necessary. We will colour match the fabric and hook and loop used where possible.  
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Full Zip Replacement

£30.00
If your zip is no longer attached or not running smoothly, we can replace it with an entirely new zip. We will always use the same YKK® zips as on the original product where possible. 
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Zip Slider Replacement

£10.00
If your zip’s teeth look undamaged yet your zip no longer closes, you may only require a zip slider replacement. If you are unsure, please purchase a full zip replacement and we will credit you the difference if indeed it is only the slider that needs replacing. 
Qty

Bonded Patch Repair

£15.00
A bonded patch repair is suitable for waterproof insulated gear where the performance of the jacket would be compromised by a standard needle and thread repair. Suitable for damage 12cm x 8cm in diameter or smaller. We use colour-matched fabric where possible for a cleaner, lower profile result. Sometimes, especially in the case of older products, it is simply not possible to find the same or a close matching colour to use as a patch.
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Patch Repair

£15.00
A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. We use colour-matched fabric where possible, for a cleaner, lower profile result. Where exact fabric matches are not available, we will use the closest match. Sometimes, especially in the case of older products, it is simply not possible to find the same or a close matching colour to use as a patch. 
Qty

Panel Replacement

£25.00
If your gear has sustained a serious injury greater than 8cm x 6cm, then a full panel repair is the most practical solution. Please note that one panel consists of an area of damaged fabric between the seams and stitch lines. If you have damage across multiple panels, please purchase more than one panel repair. If we can repair it relatively easily (for instance, where panels are adjacent to each other), we will refund you for any time saved on the repair. 
Qty

Jacket Wash – Down or Synthetic

£25.00

Baffled by insulation washing and drying? Send your Rab insulated gear back to the experts for a  hassle-free wash and dry. Our quick and easy service will have your insulation cleaned, fully lofted, refreshed, and returned to you in time for your next adventure.

We’ll wash one item per Rab Jacket Wash purchased. That could be an insulated Rab jacket, parka, or vest, filled with real down or synthetic insulation. 

If damaged, don't forget to purchase a repair here, as we can't put damaged insulated items through our wash process.

Please Note

Our current turnaround time for washes is 3-4 weeks.

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Rab Promise

If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.

Down & Synthetic Clothing Repair £0 Sizing
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Tell Me More

Due to the ongoing pandemic, the Rab Service Centre is temporarily closed.


All services are unfortunately suspended. Apologies for any inconvenience caused.

Our current turnaround time for repairs is 1-2 weeks

 

Whether you need a zip replacement or baffle repair, our highly-skilled service team has decades of experience in repairing down and synthetic jackets to the highest standard.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Expert repairs for all Rab goose or duck down gear, or synthetic insulated items.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please note the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

It's In Our DNA

A Climate Neutral Company

We're reducing our carbon footprint while balancing any remaining emissions through carbon credits. It's not a final solution, but we believe in taking accountability for today's emissions while we reduce tomorrow's

Read More
i

Fair Wear

We're working to make the garment industry fairer. We're dedicated to supporting garment workers' rights to safe, dignified and properly paid employment. Making garment production fairer for everyone.

Read More
i

Rather repair than replace?

The Rab Service Centre is here to keep your gear in action, reducing waste and making more memories in the process. Find out if we can help you with a repair now.

Read More
i

Our Ascent to Net Zero

We're committed to becoming a Net Zero business by 2030. We'll reduce all unnecessary carbon emissions from our business operations and will offset any that are left.

Read More
i

Down & Synthetic Clothing Repair Reviews

How Rab Repair Works

1. Choose your repair service

Select and purchase the type of repair service you need and we will post a care card (for you to explain to us what you need washed) and a prepaid postage label to you.

2. Post your item to us

Package your gear securely, with the return label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your item.

3. Sit back and relax

We’ll get down to the hard work repairing your kit while you plan your next adventure.

4. We post it back

Your fixed up kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.