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Down & Synthetic Clothing Repair

Whether you need a zip replacement or baffle repair, our highly-skilled service team has decades of experience in repairing down and synthetic jackets to the highest standard.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Due to the ongoing pandemic, the Rab Service Centre is temporarily closed.


All services are unfortunately suspended. Apologies for any inconvenience caused.

Our current turnaround time for repairs is 1-2 weeks

 

Whether you need a zip replacement or baffle repair, our highly-skilled service team has decades of experience in repairing down and synthetic jackets to the highest standard.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Patch Repair

£20.00

A patch repair is suitable for small areas of damage less than 8cm x 6cm. It employs bespoke colour-matched fabric where possible, for a cleaner, lower profile result. Where exact fabric matches are not available, we will use the closest match possible.

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Cuff Tab Repair

£15.00

If your adjustable cuffs have experienced damage from general wear and tear, we can replace both the cuff tab and Velcro where necessary. Colour matched where possible, for a clean original look.

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Full Zip Replacement

£30.00

Our replacement zip service enables you to replace any colour of zip on any model of non-waterproof Rab jacket or sleeping bag. We always use original YKK parts (stock permitting).

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Zip Slider Replacement

£15.00

If your zip teeth look undamaged yet your jacket no longer closes, you probably only require a zip slider replacement. If you are unsure please purchase a full zip replacement and we will credit you the difference if the slider only needs replacement.

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Bonded Patch Repair

£20.00

A bonded patch repair is suitable for waterproof garments (Valiance, Resolution etc) where the integrity of the jacket will be compromised by a standard needle and thread repair. The patch employs bespoke colour-matched fabric for a cleaner, lower profile result. Suitable for damage 12cm x 8cm in diameter or smaller.

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Panel Replacement

£30.00

If your garment or bag has sustained serious damage, then a professional panel repair is the most complete and practical solution. Please note that one panel consists of an area of damaged fabric between seams/stitch lines. If you have damage across multiple panels please purchase more than one panel repair. If we can repair more easily ie where panels are adjacent to each other, we will refund you for any time saved on the repair.

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Jacket Wash – Down or Synthetic

£35.00

Baffled by insulation washing and drying? Send your Rab insulated gear back to the experts for a  hassle-free wash and dry. Our quick and easy service will have your insulation cleaned, fully lofted, refreshed, and returned to you in time for your next adventure.

We’ll wash one item per Rab Jacket Wash purchased. That could be an insulated Rab jacket, parka, or vest, filled with real down or synthetic insulation. If damaged, don’t forget to purchase a repair here, as we can’t put damaged insulated items through our wash process.

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Rab Promise

If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.

Description

Due to the ongoing pandemic, the Rab Service Centre is temporarily closed.


All services are unfortunately suspended. Apologies for any inconvenience caused.

Our current turnaround time for repairs is 1-2 weeks

 

Whether you need a zip replacement or baffle repair, our highly-skilled service team has decades of experience in repairing down and synthetic jackets to the highest standard.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

1. Buy a Wash/Repair

Select the wash and/or repair you’re after. Pay attention to the type of repair and if it is the best for your needs. Call us to ask if you’re unsure. We’ll send you a postage bag and label, and a care card. This should be with you within 72 hours.

2. Send your item back

Complete the care card showing where the damage is. Carefully fold your item and place in the postage bag along with the completed care card. Seal and drop off at your local post office https://www.postoffice.co.uk/branch-finder.

3. We service your item

Once received, our Service Centre will get your item into tip top shape ready for your next adventure.

4. We send it back

After the work is complete, we will ship it out to you and notify you of its return. The rest is up to you!

Down & Synthetic Clothing Repair Reviews