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Backpack and Luggage Repairs

Expert repairs for any Rab or Lowe Alpine backpacks or luggage.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please Note, the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

Your Lowe Alpine pack is designed to withstand the worst that life can throw at it, so you can live life to the fullest! Accidents can happen however and in the unlikely event that your pack fails we have you covered for warranty under our Rab Promise or simple repair work carried out by our dedicated Service Centre team.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Expert repairs for any Rab or Lowe Alpine backpacks or luggage.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please Note, the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

Zip Slider Replacement

£10.00
If your zip’s teeth look undamaged yet your zip no longer closes, you may only require a zip slider replacement. If you are unsure, please purchase a full zip replacement and we will credit you the difference if indeed it is only the slider that needs replacing. 
Qty

Webbing Replacement

£10.00

If you’ve ripped out a strap or your dog has chewed through a vital, stitched-in webbing loop, a webbing replacement will return your pack to full use. We use colour-matched webbing where possible.

Qty

Patch Repair

£15.00
A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. We use colour-matched fabric where possible, for a cleaner, lower profile result. Where exact fabric matches are not available, we will use the closest match. Sometimes, especially in the case of older products, it is simply not possible to find the same or a close matching colour to use as a patch. 
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Full Zip Replacement

£30.00
If your zip is no longer attached or not running smoothly, we can replace it with an entirely new zip. We will always use the same YKK® zips as on the original product where possible. 
Qty
All gear is covered by the Rab Promise

Rab Promise

If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.

Backpack and Luggage Repairs £0 Sizing
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Your Lowe Alpine pack is designed to withstand the worst that life can throw at it, so you can live life to the fullest! Accidents can happen however and in the unlikely event that your pack fails we have you covered for warranty under our Rab Promise or simple repair work carried out by our dedicated Service Centre team.

 

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Expert repairs for any Rab or Lowe Alpine backpacks or luggage.

If you have multiple items in need of repair, please create a new order for each product with the required services selected.

Please Note, the current turnaround time for our repair service is approximately 1-2 weeks from receipt of your item.

It's In Our DNA

A Climate Neutral Company

We're reducing our carbon footprint while balancing any remaining emissions through carbon credits. It's not a final solution, but we believe in taking accountability for today's emissions while we reduce tomorrow's

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Fair Wear

We're working to make the garment industry fairer. We're dedicated to supporting garment workers' rights to safe, dignified and properly paid employment. Making garment production fairer for everyone.

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Rather repair than replace?

The Rab Service Centre is here to keep your gear in action, reducing waste and making more memories in the process. Find out if we can help you with a repair now.

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Our Ascent to Net Zero

We're committed to becoming a Net Zero business by 2030. We'll reduce all unnecessary carbon emissions from our business operations and will offset any that are left.

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Backpack and Luggage Repairs Reviews

How Rab Repair Works

1. Choose your repair service

Select and purchase the type of repair service you need and we will post a care card (for you to explain to us what you need washed) and a prepaid postage label to you.

2. Post your item to us

Package your gear securely, with the return label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your item.

3. Sit back and relax

We’ll get down to the hard work repairing your kit while you plan your next adventure.

4. We post it back

Your fixed up kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.