1. Choose your repair service
Select and purchase the type of repair service you need and we will post a care card and prepaid postage label to you. The care card is for you to add details about the damage and any supporting information.
Package your item securely, with the return postage label and barcode label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your return.
We’ll get down to the hard work repairing your kit while you plan your next adventure.
Your fixed up kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.