If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.
Is your waterproof gear starting to wet out after regular use? Not as effective as when you first bought it? Keep your gear in peak working condition with this reproofing wash-in formula.
After extensive use most waterproof or water-resistant gear will lose its factory applied DWR (durable water repellent) coating due to abrasion. This allows the outer fabric to soak up moisture more easily, affecting breathability and adding unnecessary weight to a garment. Our performance proofer is designed in conjunction with Storm® to restore the DWR coating on your garment leaving a patented, abrasion resistant, fluorocarbon-free finish.
Suitable for use on waterproof and water-resistant items, this performance proofer can also be used on DWR treated softshell apparel and insulated items. Find the full instructions on how to use our performance proofer here.
Rab ships throughout the UK, EU and the United States. All UK orders are shipped free of charge by DPD. Orders placed during the week and before midday will typically be delivered within 48 hours, orders placed on weekends will ship on the following Monday.
For more information regarding shipping, including shipping charges and estimated delivery times, please visit our help centre.
If you are unhappy with your purchase, please return it to us within 45 days of receipt. Please note, all orders placed before 25th December are eligible for return up until the 15th February 2024. The item(s) must be in resalable condition with tags attached. We are currently unable to exchange items and will refund products returned to us under the policy above.
Please note, we are not able to accept returns for underwear unless the product is faulty or damaged. We advise that you use a recorded courier service to return your item(s) as we cannot be responsible for items lost in the post.
For more information regarding returns and warranty, please see our help centre.