Our Rab Wash service exists to make your life easier. With mountains to climb and hills to explore, you’ve got plenty on your to do list. Send us your Rab gear and we’ll have it expertly washed, dried, revitalised and back in time for your next mountain mission.
We offer professional level cleaning for sleeping bags and insulated gear, down or synthetic, as well as GORE-TEX outerwear. Not only will a wash make your gear more comfortable and restore performance, but it will prolong its usable life. That’s good for the planet, and your wallet.
Please note the current turnaround time for our wash service is approximately 5 business days from receipt of your item. For sleeping bags, this may be a little longer to allow for thorough down drying and re-circulation.
How Service Centre Works
1. Choose your wash service
Select and purchase the type of wash service you need and we will post a care card (for you to explain to us what you need washed) and a prepaid postage label to you.
2. Post your item to us
Package your item securely, with the return postage label and barcode label clearly showing. Please use recycled packaging where possible. Be sure to include the completed care card within the package, or we may be unable to identify your item.
3. Sit back and relax
We’ll get down to the hard work washing your kit while you plan your next adventure.
4. We post it back
Your fresh kit will arrive at your door so you can get back to enjoying the mountains as soon as possible.
Jacket Wash – Down or Synthetic
An expert wash, thorough dry and full re-lofting of any down or synthetic insulated Rab jacket, parka or vest.
Sleeping Bag Wash – Down or Synthetic
An expert wash, thorough dry and full re-lofting of any down or synthetic Rab sleeping bag.
Waterproof Shell Wash
An expert wash, thorough dry and complete reproof of any Rab waterproof shell jacket or pants.
Terms and Conditions
This service is available for Rab apparel and sleeping bags only. Items not manufactured by us, although we wish we could help you out, will be returned to sender.
Got a damaged and dirty item? Unfortunately, if your gear is torn or damaged in any way, we can’t put it through the wash. But not to worry, you can get your kit repaired and washed via our repairs service. Simply purchase a repair and select a wash on the same page. Click here for a repair.
We’ll do our best to deal with mud stains, and that red wine from after your summit success, but we can’t guarantee all stains will be completely removed. Re-lofting insulation and restoration of waterproof ability cannot be guaranteed either. Heavily soiled items and gear that has not been cared for or stored correctly, is unlikely to recover full performance.