Rab Promise | Advice, Aftercare and Rab Warranty

Split image of two mountaineers walking a ridge line and a sewing machine repairing a jacket
Rab Promise

This unique guarantee promises to support you before, during and after your adventure, combining gear advice, aftercare services, and our Rab Warranty, to help you get more out of your gear.

An jacket being repaired with a sewing machine.
Gear advice and how-to tutorials.

We promise to help you maintain your kit at home or in the field, keeping it in top condition, and extending its life.

Head over to the Rab Lab to discover the tech behind the seams, handy maintenance tips, and field repairs using easily obtainable spare parts.

An image of mountains and wooded hills in Picaflor.
Aftercare wash and repair services.

We promise to bring you a lifetime of memorable experiences and enjoyment in the mountains with our kit.Ā 

Thatā€™s why our in-house Service Centre is on standby to help you keep your gear in peak condition. Whether itā€™s damaged, missing a part, or just needs a thorough wash, weā€™ll have it restored and returned to you in double-quick time.Ā 

A closeup of a sleeping bag being repaired.
Our repair and replacement policy.

We promise quality hardwearing gear that wonā€™t let you down in the mountains.Ā 

If we get it wrong and your item fails due to a manufacturing defect during its usable lifetime, we will step in and make it right with a factory-approved repair. Where a repair isnā€™t possible, weā€™ll provide a swift replacement to keep you moving.Ā