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All Rab and Lowe Alpine gear is covered by our Rab Promise.

This unique guarantee promises to support you before, during and after your adventure, combining gear advice, aftercare services, and our Rab Warranty, to help you get more out of your gear.

Aftercare:
Aftercare Wash and Repair Services

We promise to bring you a lifetime of memorable experiences and enjoyment in the mountains with our kit.

That’s why our in-house Service Centre is on standby to help you keep your gear in peak condition. Whether it’s been accidentally damaged, missing a part, or just needs a thorough wash, we’ll have it restored and returned to you in double-quick time.

Rab Warranty:
Rab Repair and Replacement Policy

We promise quality hard-wearing gear which won’t let you down in the mountains.

If we get it wrong and your item fails due to a manufacturing defect during its usable lifetime, we will step in and make it right with a factory-approved planet-friendly repair. Where a repair isn’t possible, we’ll provide a swift replacement to keep you moving.

How to:
Gear advice and how-to tutorials

We promise to help you maintain your kit at home or in the field, keeping it in top condition, and extending its life.

Alongside our ongoing Rab Lab educational series explaining the tech behind the seams, we’ve now launched a series of videos from our Service Centre featuring handy maintenance tips and field repairs using easily obtainable spare parts.

Aftercare:
Aftercare Wash and Repair Services

We promise to bring you a lifetime of memorable experiences and enjoyment in the mountains with our kit.

That’s why our in-house Service Centre is on standby to help you keep your gear in peak condition. Whether it’s been accidentally damaged, missing a part, or just needs a thorough wash, we’ll have it restored and returned to you in double-quick time.

Rab Warranty:
Rab Repair and Replacement Policy

We promise quality hard-wearing gear which won’t let you down in the mountains.

If we get it wrong and your item fails due to a manufacturing defect during its usable lifetime, we will step in and make it right with a factory-approved planet-friendly repair. Where a repair isn’t possible, we’ll provide a swift replacement to keep you moving.