If any of our clothing or equipment fails we promise to help make it right with a repair or replacement, find out more here. Damage due to wear and tear or improper care can also be repaired for a reasonable fee.
Keep your gear in peak working condition with this specially formulated wash. Remove dirt, neutralize odours, and restore breathability to all your waterproof items.
After extensive use most waterproof gear will tend to lose its full efficacy due to abrasion. Regular detergent can also strip the factory applied water repellent coating and impact the performance of your gear. This solution is pH neutral which means it is kinder to the environment and won’t damage the factory applied DWR coating on your jacket.
The wash generates little foam and can be easily and safely rinsed away. It simply replaces the everyday detergent you would normally use in your machine wash cycle or can be used for handwashing. Find the full instructions on how to wash a waterproof item here.
Rab ships throughout the UK, EU and the United States. All UK orders are shipped free of charge by DPD. Orders placed during the week and before midday will typically be delivered within 48 hours, orders placed on weekends will ship on the following Monday.
For more information regarding shipping, including shipping charges and estimated delivery times, please visit our help centre.
If you are unhappy with your purchase, please return it to us within 45 days of receipt. Please note, all orders placed before 25th December are eligible for return up until the 15th February 2024. The item(s) must be in resalable condition with tags attached. We are currently unable to exchange items and will refund products returned to us under the policy above.
Please note, we are not able to accept returns for underwear unless the product is faulty or damaged. We advise that you use a recorded courier service to return your item(s) as we cannot be responsible for items lost in the post.
For more information regarding returns and warranty, please see our help centre.