If your zip is broken or not running smoothly, we will replace it where possible using either a salvaged zip in guaranteed working order, or a new zip that has been manufactured from recycled materials. 

If your adjustable cuffs have experienced damage from general wear and tear, we can replace both the cuff tab and the hook and loop patches where necessary. Second Stitch cuff tab repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

A bonded patch repair is suitable for waterproof insulated gear where the performance of the jacket would be compromised by a standard needle and thread repair. Suitable for damage 12cm x 8cm in diameter or smaller. Second Stitch bonded patch repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. Second Stitch patch repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

If your gear has sustained a serious injury greater than 8cm x 6cm, then a full panel repair is the most practical solution. Please note that one panel consists of an area of damaged fabric between the seams and stitch lines. If you have damage across multiple panels, please purchase more than one panel repair. If we can repair it relatively easily (for instance, where panels are adjacent to each other), we will refund you for any time saved on the repair. Second Stitch panel repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

Baffled by insulation washing and drying? Send your Rab insulated gear back to the experts for a  hassle-free wash and dry. Our quick and easy service will have your insulation cleaned, fully lofted, refreshed, and returned to you in time for your next adventure.

We’ll wash one item per Rab Jacket Wash purchased. That could be an insulated Rab jacket, parka, or vest, filled with real down or synthetic insulation. 

If damaged, don't forget to purchase a repair here, as we can't put damaged insulated items through our wash process.

Please Note

The current turnaround time for our wash service is approximately 2 weeks from receipt of your item. This service is for Rab branded products only.