If your zip is broken or not running smoothly, we will replace it where possible using either a salvaged zip in guaranteed working order, or a new zip that has been manufactured from recycled materials. 

If your gear has sustained a serious injury greater than 8cm x 6cm, then a full panel repair is the most practical solution. Please note that one panel consists of an area of damaged fabric between the seams and stitch lines. If you have damage across multiple panels, please purchase more than one panel repair. If we can repair it relatively easily (for instance, where panels are adjacent to each other), we will refund you for any time saved on the repair. Second Stitch panel repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

A patch repair will fix most minor rips, punctures, or tears. It is suitable for small areas of damage less than 8cm x 6cm. Second Stitch patch repairs use contrasting fabric. It's a badge of honour that will make your gear completely unique and show your commitment to creating less waste.

We'll wash and dry your Rab sleeping bag for you and have it back in time for your next adventure. The process is simple: we'll send a bag with returns shipping label to you, which you can use to send your item in to us, tracked and insured. Once we receive your item we will wash, dry and return it to you within 14 days of receipt. This service is available for rab sleeping bags only.