Recycled Fabric
Looking after your Kit
Your kit tells a story and we want those stories to last. The Rab Promise is our commitment to you that our gear will deliver long-lasting and rewarding experiences throughout its usable life. We do this a number of ways:
A zero-fuss, inexpensive washing service for our customers with down products. Making it easier to keep your down kit going for longer.
Our specialist team, many of whom worked alongside Rab Carrington at our original Sheffield premises, can handle almost any repair.
We’re expanding the number of spare parts available on our website so that you can upgrade, repair or customise your kit to suit you.
Some kit gets damaged before it reaches us. We take those items, patch them up and sell them through our Second Stitch programme.
Our rental service gives you access to the high-quality gear you need when you need it. Quality items, repaired and reproofed by our in-house Service Centre team between uses.
“People look to a Rab product because it does what it says it will do. It performs, and it lasts."
- Rab Carrington, Rab Founder
Our Service Centre is global.
In the last year, we repaired and washed over 15,000 items
Customers in the United Kingdom, Europe, the USA, and Canada have local teams ready to look after their kit. The Service Centre offers repairs to wounded items and washes to dirty kit. Including GORE-TEX.
Customers choosing a quality repair over a new replacement shows the shift in attitude away from a ‘single-use’ society.
We’ve always made gear that lasts, but it’s not indestructible. Repairing an item reduces the overall impact on the planet, by keeping valuable resources in use, rather than sending them to landfill.
We know how expensive it is to invest in specialist gear – especially for one-off trips and expeditions. So, in April 2022, we launched Rab Rental – supplying high-quality kit for our customers when they need it.
No need to compromise on cheaper, poor quality products. No more one-trip gear gathering dust in the back of a cupboard or dumped in landfill.
We clean, re-proof and repair all rented gear as necessary, so it’s in peak condition for the next adventure. And, at the end of its rental life, products are either cleaned, serviced and upcycled or stripped for parts which can be recycled.
Our rental service is currently available in the UK only, but we hope to roll this out to other regions in the future.
Responsible Down Standard
All of our virgin down is certified to the Responsible Down Standard.
The RDS independently certifies down against animal welfare requirements and tracks it from the source to the final product. From farm to factory, every stage is certificated, ensuring that animals:
✔️ Are not live-plucked. (We don’t accept moult-harvesting either)
✔️ Are not force-fed
✔️ And, have been treated with respect, throughout their lives
✔️ All virgin down is a by-product of the food industry