TERMS & CONDITIONS

Rab® is an ©Equip Outdoor Technologies UK Ltd Company. Use of this site is provided by ©Equip Outdoor Technologies UK Ltd. subject to the following Terms and Conditions.

If you have any questions/comments about privacy, please contact us at info@rab.equipment

 

GENERAL TERMS AND CONDITIONS

1. Your use of this site constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

2. ©Equip Outdoor Technologies UK Ltd. reserves the right to change these Terms and Conditions from time to time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

4. This site and the information, names, images, pictures, logos regarding or relating to ©Equip Outdoor Technologies UK Ltd. is provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will ©Equip Outdoor Technologies UK Ltd. be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence. Whilst ©Equip Outdoor Technologies UK Ltd. endeavours to ensure the information contained in this site is accurate, it does not warrant that it is error free.

5. ©Equip Outdoor Technologies UK Ltd. does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, and reliability of the materials.

6. Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from ©Equip Outdoor Technologies UK Ltd.. Nothing contained herein shall be construed as conferring any licence by ©Equip Outdoor Technologies UK Ltd. to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not ©Equip Outdoor Technologies Ltd.). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

7. This site may contain links to other sites, please be aware that ©Equip Outdoor Technologies UK Ltd. is not responsible for the privacy practices of such other sites and takes no responsibility for their content or availability.

8. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

9. By placing an order with ©Equip Outdoor Technologies UK Ltd. you agree to pay any customs fees or import duties applied to your goods. This also relates to any returns you wish to send back that are held at customs.

10. We cannot guarantee that your order can be canceled in time. Please note that we are unable to recall orders once they have been shipped and you will have to return the orders to us as normal, using the enclosed returns form.

11. ©Equip Outdoor Technologies UK Ltd. reserves the right to cancel any suspected fraudulent orders without notification.

12. Upon placing an order with ©Equip Outdoor Technologies UK Ltd. you accept all costs and responsibility of returning goods to us. ©Equip Outdoor Technologies Ltd. reserves the right to refuse and send back any returns that are not in the original condition, with hangtags attached or outside the 28 days returns period.

13. We reserve the right to modify the price of our Goods on our Website at any time and without prior notice. Changes to the price of Goods will not affect your Order once we have accepted the Order and sent you an Order Confirmation.

14. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

If you have any questions/comments about privacy, please contact us at info@rab.equipment

 

PRIVACY & COOKIE POLICY

The Rab® brand is independently operated and owned by ©Equip Outdoor Technologies UK Ltd.

This privacy policy sets out how ©Equip Outdoor Technologies UK Ltd. uses and protects any information that you give when you use our website. ©Equip Outdoor Technologies Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ©Equip Outdoor Technologies UK Ltd. may change this policy from time to time by updating this page.

If you have any questions/comments about privacy, please contact us here.

 

PRIVACY POLICY

We are committed to protecting your privacy. We do not collect payment details and will only use the information that we do collect about you lawfully as outlined below:

1.The information we collect will only be used by ©Equip Outdoor Technologies UK Ltd. Every time we email you we will give you the chance to refuse any such emails in the future.

2.The information we collect will typically consist of: your name, address, telephone number, delivery and billing address and your email address. In certain cases Gender, site preferences and interests may be collected but only on an opt-in basis.

3.This information is collected when you subscribe to our mailing list, order through the online store or create an account with us.

4.We will endeavour to keep the information we hold about you up to date. You can check the information that we hold about you by emailing us at info@rab.equipment. If there are any inaccuracies please let us know and we will correct it promptly.

5.The personal information which we hold will be held securely in accordance with our internal security policy and in accordance with US and UK law.

6.When you make a purchase through our online store, depending on which payment method you choose, our secure payment provider, Paypal may ask you to provide either your credit or debit card details. The information that Paypal may ask you for is:

Your card number
Your card security code (printed on the back of some cards)
Your card “valid from” date and expiration date
Your card “issue number” (for certain types of cards only)
The name printed on your card

This information is collected securely by Paypal. We never see your full card details, as only the cardholder name and the last four digits of the card number are supplied to us by Paypal. We do not store credit card details nor do we share customer financial details with any 3rd parties

7.We may use technology such as a “cookie” to monitor users of this site such as which areas of the site you use most or least often and how often you use the website. A “cookie” is a piece of data stored on the user’s hard drive containing information about the user, it is not linked to any of your personal information on our site. It may be possible for you to modify your browser to prevent this happening and you may still be able to use our site.

WHAT WE DO WITH THE INFORMATION WE GATHER?

The information we gather is used to effectively process any orders you may have made through the rab.equipment website, for internal record keeping, improving our products and services and making improvements to the functionality of the rab.equipment website.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have any questions/comments about privacy, please contact us at info@rab.equipment

COOKIES

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring if to a customer’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These are strictly necessary to the working of the website and if disabled then various functionalities on the site will be broken.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that this will prevent you from taking full advantage of the website.

If you have any questions/comments about privacy, please contact us at info@rab.equipment