• Customer Support

Selecting the Rab® product best suited to your needs can be difficult. Whether you are after a jacket for winter or need advice on selecting the optimum kit for your next expedition, we are here to help you make the right decision.

The longevity and ongoing performance of our products is dependent on how you use and maintain them. The pages within our ‘Support’ section aim to give you all the information you need, but if you cannot find what you are after please contact us via our Contact form or on the number below:

Call us on: +1 877-567-5135

(9am - 4pm Weekdays MST)


Here you will find a list of the most commonly asked questions we receive relating to ordering, shipping and returns.


Contact Us

To receive the quickest response we suggest getting in touch using the Online Enquiry form.


Orders & Shipping

In order to provide a quick and efficient service, we have provided some information on orders and shipping, which we recommend reading before placing your order.


Returns & Warranty

Our products are designed for use in some of the most extreme environments in the world, however we are aware that from time to time faults can appear; for this reason all Rab® products come with a guarantee.


After Care & Repairs

Prevention is very much better (and cheaper) than cure - we want to make it simple for you to look after and make the best use of all your clothing and equipment.



At Rab® we are known for our use of technical fabrics and innovative technologies. Here you will find a glossary of the key terms that feature throughout the site.



Getting the right size and fit is crucial to getting the most out of your Rab® products.